Kaotic Co. LLC U.S. Shipping Policy
Thank you for shopping at Kaotic Co. LLC. All orders from Kaotic Co. LLC are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at support@kaosnsues.com.
Where We Ship
Kaotic Co. LLC offers shipping to all mainland U.S. states. We don’t ship to Alaska or Hawaii at this time.
All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time.
Processing
We process orders during our normal business hours.
You are responsible for all return shipping fees. Shipping fees are non-refundable. Kaotic Co. LLC strongly recommends that you use a trackable method to ship your return.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Shipping Rates & Timing
Kaotic Co. LLC has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order. Pre-Orders have their own respected time frame which will usually be posted on the items description, through the checkout process, and on our social media accounts. Due to manufacturing timelines and their own problems that arise, which we can not control, therefore these dates are more of estimations and timing could be less or more than estimated.
Lost, Stolen, or Damaged Orders
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at support@kaosnsues.com.